Telecom

Toll free numbers are numbers with distinct three-digit codes that can be dialed from landlines with no charge to the person placing the call. Such numbers allow callers to reach businesses and individuals out of the area without being charged a long-distance fee for the call.

Toll free numbers are particularly common for customer-service calling. Toll free service has traditionally provided potential customers and others with a free and convenient way to contact businesses.

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What are Toll Free Numbers?

Toll free numbers are telephone numbers with distinct three-digit codes that can be dialed from landlines with no charge to the person placing the call. Such numbers allow callers to reach businesses and individuals out of the area without being charged a long-distance fee for the call.

What is a vanity number?

A "vanity" number is a toll free telephone number that spells a name, word or acronym chosen by the subscriber, such as 1-800-FLOWERS or 1-888-NEW-CARS.

The FCC's role

The FCC sets the rules for getting and using toll free numbers. The FCC requires that toll free numbers be portable, meaning that a subscriber can "port," or move, their number to a new RespOrg when changing service providers.

However, the FCC is not involved in the actual assignment of toll free numbers and cannot access the number database. Nor can the FCC provide any information about the status of a number.

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